Customer cheated on Service charge in South Delhi Restaurants

Hi All !

Well just to highlight the service charge menace especially prevelant in restaurants in South Delhi. Almost all the restaurants in Defence Colony charge charge you a service charge on the bill amount after adding the VAT. While the Rule Book and common sense says that one has to pay service charge on the principal amount one pays for the food bill. This include Swagath where the manager informed that this was what their Federation of Restaurants in Def Col has decided - its building votes and cheating in unison, more the better.

Again in GK 2 Ruby Tuesday not only they charge an obnoxious 15% SC whereas norm is 10% most places but also cheats the same way and when the manager is approached there is a one line answer to it that all our branches do it. Upon reminding them about the rule book they will give you a discount to absorb it in your case.

This tendency to align or make groups or herd together to cheat and justify the cause of cheating is sadly a very self gratifying excuse. So friends beware and when it comes to unjustified malpractices then one has to put a stop Rs 25 or 250 or 2500 is not the point.